Loading page
Parking Ticket PalInitial Appeal
Within 28 days of receiving the parking charge notice
POPLA/IAS Appeal
If rejected, appeal to independent adjudicator within 28 days
Private parking charges are civil matters, not criminal offences. Key protections include:
Codes frequently issued by private operators like ParkingEye:
Most private operators offer a reduced rate if paid within 14 days. The amount varies by company. Check your notice for the specific reduced amount.
Private parking charges are not the same as council PCNs. They are invoices for breach of contract (between the driver/keeper and the landowner). Since the Protection of Freedoms Act 2012, parking companies can pursue the registered keeper if the driver cannot be identified. They can take you to county court, but they cannot clamp your vehicle, add statutory surcharges, or send bailiffs.
It depends on the circumstances. If the charge is fair and you did breach the terms, paying within the discount period is usually the cheapest option. If you have grounds to appeal, do so — the company cannot add charges while an appeal is in progress. Simply ignoring it may lead to debt collection letters and, eventually, a county court claim.
POPLA (Parking on Private Land Appeals) is the independent appeals service for tickets issued by BPA (British Parking Association) member companies. IAS (Independent Appeals Service) handles appeals for IPC (International Parking Community) members. Both are free to use. If the company rejects your initial appeal, you have 28 days to escalate to the relevant independent adjudicator.
Common grounds include: inadequate or misleading signage, the charge being disproportionate to any actual loss, no valid contract with the driver, the Notice to Keeper not being sent within 14 days of the event (for keeper liability), broken payment machines, and any grace periods not being observed.
Upload your ticket and our AI will write a personalised appeal letter using winning arguments for this issuer.
Upload Your Ticket