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Use this template to complain about bailiff misconduct or inappropriate behaviour.
Tips for using this template
Your name as it appears on official documents
Your full postal address including postcode
The date you are writing the letter
The name of the enforcement company
Their postal address
Your case or debt reference number
Name or ID of the bailiff you are complaining about
When the incident occurred
What happened and why you are complaining
Disclaimer: This template is provided for informational purposes only. Serious allegations should be supported by evidence where possible.
We'll email you a PDF of your completed letter
[YOUR_NAME] [YOUR_ADDRESS] [DATE] Complaints Department [BAILIFF_COMPANY] [BAILIFF_ADDRESS] Dear Sir/Madam, RE: Formal Complaint Reference Number: [REFERENCE_NUMBER] Bailiff: [BAILIFF_NAME] Date of Incident: [INCIDENT_DATE] I am writing to make a formal complaint about the conduct of the above-named bailiff/enforcement agent. COMPLAINT DETAILS [COMPLAINT_DETAILS] I believe this conduct breaches: - The Taking Control of Goods Regulations 2013 - The Enforcement Agent Code of Practice - [Any other relevant regulations] RESOLUTION SOUGHT I request that you: 1. Investigate this complaint thoroughly 2. Take appropriate disciplinary action 3. Provide a written apology 4. [Any other resolution sought] Please respond within 14 days with confirmation that this complaint is being investigated. If I do not receive a satisfactory response, I will escalate this complaint to: - The original creditor (council) - The Local Government and Social Care Ombudsman - The Certification Officer Yours faithfully, [YOUR_NAME]
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