Support
Need help? We're here for you. Reach out and we'll get back to you as soon as we can.
Contact Us
Email us at support@parkingticketpal.com
We aim to respond to all enquiries within 24 hours.
Common Questions
How do I challenge a parking ticket?
Once you've added a ticket to your account, go to the ticket detail page and select “Challenge”. We'll guide you through the process and generate an appeal letter tailored to your situation.
How do I use the Chrome extension?
Install the extension from the Chrome Web Store, sign in with your Parking Ticket Pal account, then visit your council's parking evidence portal. The extension will detect the page and let you import ticket details with one click.
How do I delete my account?
Email support@parkingticketpal.com and we'll process your request within 48 hours.
